Housekeeping Attendant

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Ras al Khaimah Ras al Khaimah >
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https://dbzstatic-a.akamaihd.net/.dist_6971655142953a08d816718970618018a74579b4/ 9728156

Details: Posted on: 19th December 2017

  • Company Name: Accor Hospitality Group
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Job Role: Housekeeping Attendant
  • Minimum Work Experience: 1-2 Years
  • Minimum Education Level: N/A
  • Listed By: Employer
  • Career Level: Mid-level


Hotel or EntityMarjan Island Resort & Spa Managed by AccorHotelsManaged hotel

City Ras Al Khaimah
State Northern UAE

United Arab Emirates

The Marjan Island Resort & Spa is a five star luxury resort featuring 300 quality standard rooms and suites, as well as an all day dining restaurant, 4 specialty restaurants, one ballroom and seven meeting rooms as well as an extensive spa area. The resort is located in the leading tourist and hospitality destination Marjan Island, located in the southwest of Ras Al Khaimah. Discover the hotel


Job Level

Job 24


Fixed-term contract:


Duration of fixed-term contract (in months):



Full Time

Anticipated Start Date



Level of Education Secondary professional education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Fluent)
Hindi (Intermediate)
Optional languages Tagalog (Notions)

Essential and optional requirements

In charge of cleanliness of guest rooms, guest corridors, all HK lockers and pantry areas.


Key tasks

To adhere to strict grooming and hygiene standards.
To ensure that the work area allocated be it a guest room, corridor, service area, is maintained to the highest level of cleanliness according to standards laid down by the hotel.
To set up the housekeeping pantry area and the housekeeping trolleys. Re-stock Room Attendant carts and return to proper backspace parking location.
To clean guest corridors, and rooms by using the right chemicals and as per procedure.
To ensure that guest supplies are placed as per the standards of the hotel.
To ensure that any guest request you may receive is immediately taken action in a professional and timely manner to ensure guest satisfaction and that these are executed in 15 minutes maximum.
To maintain a polite, dignified and helpful attitude towards guests.
To obtain not only via initial training in the hotel, a good knowledge of the hotel such as where are the restaurants, what are their opening times, guest laundry procedures, etc. A good knowledge of hotel facilities in order to answer and help the guest in a quick efficient manner.
To communicate maintenance requests in guest rooms to the housekeeping desk/office.
To report immediately to the Executive Housekeeper, Assistant Executive Housekeeper and Floor Supervisors, any area of default in any area of your workplace.
To provide daily turn down service to guest rooms.
To ensure responsible attitude in handling of hotel property such as the equipment you work with.
To ensure that your work trolley and service areas are always clean and tidy.
To strictly follow the procedures on lost and found, found anywhere on the hotel premises.
To strictly follow the procedures for general security on handling of keys.
To report to the Executive Housekeeper any suspicious circumstances encountered.
To understand and adhere to all fire and safety procedures, and to attend training as and when required by the hotel.
To carry out additional duties with a positive attitude as instructed by immediate Supervisor.
To work together as a team together with your colleagues, not only from Housekeeping, but from all other departments.
To carry out spring cleaning as and when instructed by the Supervisor.

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